OYO to onboard 600 new hotels & homes in South India by Dec 2022
●
Aims to increase hotels and homes across business and leisure
segment in the region
●
New hotels to get access to OYO’s large customer base through
its app and website which has 100mn+ downloads
●
Onboarded hotels and homes will also be listed on multiple
Online Travel Agents (OTA) by OYO immediately after the signup
●
New hotels on OYO platform have seen their revenue double*
●
Bengaluru, Hyderabad and Chennai are among the top 10 business markets
for OYO
●
Kochi, Visakhapatnam and Puducherry constitute prominent leisure
markets in the region
OYO 79803 Silver Key Qualia, Hyderabad
OYO
offers hotels access to a large base of regular customers through its app and
website, and also lists hotels on multiple Online Travel Agents (OTAs) to boost
booking demand and, therefore, revenue. OYO’s Artificial Intelligence-enabled
pricing software automatically drives the best booking prices across all
channels, based on room type, seasonality and other factors, therefore,
enabling on an average, doubling of revenues.
app.
Further, OYO’s easy-to-use mobile app partner app ‘Co-OYO’ allows them to
monitor bookings and
booking
patterns for their storefront, see their customer feedback and ratings, their
earnings and cash flow, understand ways of increasing earnings and modify room
tariffs if needed. Another easy to use OYO software, OYO OS helps them with
property management and operations.
Domestic travel is a key focus area for OYO and the company
currently has a portfolio of multiple brands across categories ranging from mid
to premium brands including 4 By OYO, 5 By OYO, OYO Rooms, Townhouse Oak,
Townhouse etc across multiple cities
in India.
OYO
has always aimed to connect with the customers for better understanding.
Features such as ‘Pay at Hotel’, Nearby stays, easy cancellation policies,
Search by Location are some of the app’s features born from customer feedback
and insights. The company also helps ensure great experience for customers,
with automated tools such as Artificial Intelligence powered chatbots to
quickly resolve customer queries, loyalty programmes and easy refund if needed.
As a
part of its brand expansion, OYO has strengthened its signage strategy in South
India to enhance customer experience by helping them to navigate to the hotels
easily, accentuate brand presence and increase revenues of its patrons. The
company has installed 100+ signboards in Bengaluru and Hyderabad and is looking
at further increasing the number.
As a
customer focussed company, OYO has invested considerably in Revenue Leads who
work with respective property managers or GM of hotels. The RLs review hotels
and work with them to train staff, improve service and experience. OYO aims to
hire 50+ Revenue Leads in South India by December 2022.
Hotels and homes signing up to partner with OYO have the option
of joining the platform quickly and efficiently through a self-on-boarding tool
and website called OYO 360. It is an AI (Artificial Intelligence) and ML
(Machine Learning) based self-onboarding tool for hotel owners.
*************************************************************************************
Comments
Post a Comment